Refund policy

Refund & Cancellation Policy

Due to the personal care nature of our products, all sales are final. For health, hygiene, and safety reasons, St. Aries Apothecary does not accept returns or exchanges once an order has been shipped or delivered.

Cancellations

We begin preparing orders as quickly as possible after they are placed. Because of this, we do not accept order cancellations once an order has been submitted. Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery. Include your order number and photographs of the product and packaging so we can review the issue and determine an appropriate resolution.

St. Aries Apothecary reserves the right to evaluate damaged or incorrect order claims on a case by case basis.

Nothing in this policy limits any rights you may have under applicable law.